The liiiiine.....always! HOW! There is always a line outside the doors, it's super crazy. Not enough space to move, the layout is a little weird, you get absolutely no privacy if you want to sit down - the line up literally hovers over you as you sit. If you face the window with you laptop - everyone is behind you reading your emails. I saw a Q1 financial forecast the other day, great if you wanna engage in insider trading - not so great if you're the one with the forecast!
Other than that, the staff are meh - not too nice, not too bad = pretty neutral. Coffee is coffee and starbucks is coffee, overpriced and fancy but delicious nontheless :)