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  • So far I've had 4 Interactions with the team @ BSB. All positive. But, today is what really took the cake and they earned a customer for as long as I'm on two wheels. They have always been super helpful and answered any questions I had. My first time using them I went there since they open at 9AM ! Schaweeet. All the other shops open at 10AM. This is a major positive. What if a cyclist needs a part or some specific only found at a bike shop as early as possible? This place has you covered an hour earlier than the other guys. 1st visit, Didn't buy anything but was promptly taken care of and questions were answered without issue. 2nd Visit, I was contemplating a road bike purchase and Brandon suggested I rent one for a day and I see how I liked it vs. a mountain bike. They hooked me up with a nice bike and they checked it fully before giving it to me. I had some bad luck on the road and popped 2 tubes while out, they give you a saddle bag with some tools a tube and C02. When I got back to the shop to return the bike and told Brandon I only got two miles in and popped 2 tubes you could tell he felt for me. Upon offering to pay for the tubes (as in the rental contract) Brandon declined and wouldn't let me give him a cent! That was awesome considering I didn't get hardly any time on the bike. I bought some Clipless pedals and shoes that day, and they were helpful in sizing me for the cycling shoe as they run smaller than typical shoes. 3rd visit, They were having an awesome sale and I got TONS of parts dirt cheap. I spent a little too much that day! Brandon answered my questions thoroughly as some new technology has emerged since I last enjoyed biking. I went home and checked prices vs. my receipts and on everything I got better than online pricing! Awesome. 4th visit, went back to get a chain installed as my chain tool sucks ( They offered to install it when I bought the chain on the third visit if I couldn't do it myself ) Since this was for a restomod BMX Build, it needed some custom fitting to get everything working properly. Darren spent a good amount of time making sure the bike was just right and he even had to break out the power tools to finish some of what I started. He caught some sparking metal to the face while doing it, but kept pushing on to finish it. When I left my restomod BMX was complete and I left feeling as Darren went above and beyond to help me out today. There is only ONE thing I would love to see there. Specialized bikes. I've only ridden Specialized bikes since I was a kid and I stick with the brand. I wish they were a Specialized dealer. It sucks cause I have to go to LVC if I want a new bike from that brand. Thanks for everything guys!
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