Terrible customer service. We needed to replace an old satellite dish. They attached the satellite dish to a hand rail on the roof,, not mounted to the house the way the old one was. The installer said they have done this many times and assured us this would be fine. We checked it initially and a few days after and it looked ok. We are one day after the two week period and the hand rail is cracking the stucco due to the dish flexing in the wind, and they now say we have to pay $69 to come back out and reinstall the dish. We have been on hold speaking to multiple customer service people for an hour and a half.