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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I was out to lunch last week when I noticed a 12"+ horizontal crack on my front windshield. Great. After I returned to the office, I searched Yelp for windshield repair shops and this was the first listing with the best rating, so I decided to call for an estimate. Never having dealt with a cracked windshield, I didn't really know what to ask, so I told Kelly, the very nice gentleman who answered, I was in his hands. He asked me to describe the crack and told me that since it was longer than the length of a dollar bill, I would need to have the entire windshield replaced. A time and date were scheduled and I was given a quote on the replacement glass. Additionally, I was given a lot of great detail about the kind of glass being used and why inferior glass was never used. I felt as though I was in good hands and had made a great choice with this company. Furthermore, Kelly was just a really personable guy, didn't make me feel stupid with the questions I asked, and made me feel like he truly appreciated my business. After a couple appointments opened up, Kelly called me today and asked if I was able/interested in having the repair done today instead of tomorrow. I verified the time worked and made the appointment for this afternoon. About thirty minutes before that time, a very friendly woman named Nikki called to let me know the tech would be at my office at noon. About ten minutes before noon, I took my car to the side lot to wait for him and he showed up right as I did! Freddy was very nice, explained he would need an hour to replace the glass, and promised to call when it was done. Not even 45 minutes afterward, he called to let me know he was done! He went over a few things with me, called in my credit card number, handed me my receipt, and left! The new glass looks flawless (I don't think my front windshield has ever looked cleaner!) and will be completely set in an hour. I highly recommend Kelly and his wonderful team at Gorilla Auto Glass. I hope I don't have to replace any of my car's windows again, but if I do, I will definitely call this company. Thank you, Kelly!!
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