I went in to get a quote on a canvas print. The staff at the counter was very helpful and I clearly explained what I needed. I got a quote of $15-20 for the print with a 5 business day turnaround. I was happy to give my business to a neighborhood establishment, so I placed my order.
Unfortunately, I received a message the following week saying that the canvas print would be $50 for what I had ordered. I wasn't about to pay that amount and asked if we could adjust the 3" border of white to a 2" border for $32 canvas print. He said yes, but would need another 4 business days to complete. This was totally unacceptable since I was expecting a call to pickup my order that I placed a week earlier on that afternoon. I had explained that I was on a time crunch when I placed the order. I would have paid the $32 if it would have been done in the time frame they had told me. But, I might suggest that when you give a quote on a specific service for a very specific size/output, that you be somewhat close. $15-20 quote that becomes $50 actual price? Really? Thanks but no thanks.