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  • Well, where to start? We chose CDC Pools because they have a showroom and sales people, they were okay at first and communicated, especially about getting their money but other than that it took weeks longer than they said, they also said they would call the day before and let us know who and when the contractors would show up, this did not always happen, they did try and correct it but it was very frustrating. (we have a dog who has to be locked up) They finished the pool and it looks great but my husband noticed an issue with one of the jets being cross threaded and sticking out from the plaster. We called to have them fix it and they sent someone who said it looks like it is working and left. This is unacceptable and we have called and emailed numerous times and still have not heard back. This remodel was almost 10,000.00 and is supposed to be under warranty. Also be aware we saved almost a 1000.00 buying our own equipment and having it installed by a certified dealer. Overall at this time we have no confidence in their warranty and cannot recommend this company. Buyer beware
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