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| - I have never had a dining experience worse than this. I promise I am not exaggerating. My husband and I just moved to the area and had been looking for a good Chinese restaurant. We found this one and immediately thought this would be a great hit. The restaurant appeared to had just been remodeled, and had a lovely dragon sushi bar and fish tank. We were excited to try the restaurant out.
We were greeted promptly and our server was friendly. We ordered appetizers while we reviewed the dinner menu. My husband settled on sesame chicken and I was considering the crispy duck. The problem was there was no description of the crispy duck meal, so I had to ask our server for details. She told me it was breaded and deep fried duck. Sounded fine to me, so I ordered it.
Our pot stickers and crab Rangoon arrived and were tasty. Our dinner came out just a few minutes later. The sesame chicken looked nice, but my duck was an issue the moment I laid eyes on it. It was presented as two duck legs and a chopped up duck body. The white plate was greasy all around the rim above and below. I took a bite of duck from the side of the plate and immediately regretted it. It was a mish mash of meat, skin bone and cartilage. No breading, and just a little warm. I needed to spit it out which was really embarrassing! Our server came back and asked how it was, and I told her I wasn't really sure, I didn't think it was what she described, but I would try some more. (I detest sending food back, it always makes me feel like I just don't know how to read a menu).
I took one more bite from the middle of my plate. It was cold. Not room temperature, but out of the fridge cold. I literally let it fall out of my mouth. Our server came back and I explained to her that I would not eat it because it hadn't been cooked anytime recently. The owner came over and rather than apologizing for something obviously unacceptable, she argued with me and told me it was roast duck and not deep fried. Fine, I told her no matter how it was prepared, it was supposed to be hot. She actually then told me "everybody makes mistakes". I lost it. No one who works at a restaurant should make a mistake like that. The food had clearly been cooked at an other time, pulled out of the fridge when I ordered it and merely reheated (and not thoroughly even). We asked for the duck to be taken off our check, and for our check right away so we could leave immediately. We got more arguing at which point everyone had raised their voices. We couldn't get out of the restaurant fast enough, but the owner had to get the last word in. The whole experience was unbelievable. So sad, we really wanted to like this place, but I wouldn't even recommend it to someone I hated.
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