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  • I LOVE perusing the selection of this store, because they always have some great options. But I have yet to buy anything from Imelda, and even when I am determined to buy a pair of shoes/boots, I always find myself leaving empty-handed. Why? Because just as other reviewers have stressed, the customer service just SUCKS. And for a community type of store, that is a major disappointment. I'm all for shopping local and supporting small business owners. But there's got to be a bit of give and take. And with Imelda, there doesn't seem to be any give, except cold attitude. And there is lots of take, because the prices aren't cheap. Come on Imelda, greet your customers as they walk through the door! Ask them if they want any help, offer to check sizes, check on customers while they're trying the shoes on.
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