I,my wife,and my daughter all had a great experiences there! My daughter's iPhone had a cracked screen. They replaced it while we waited at very competitive prices! I had checked around previously before going there so I knew the going rate. The staff is so friendly and put up with my nine-year-old daughter knocking stuff over, which I'm sad to say did happen, but I did pick it all back up! He allowed her to watch him take apart her iPhone and watch his expertise! I found it very interesting also! I was so impressed that I bought three screens and a leather wallet case for my phone, daughters phone, and wife's phone. He installed the glass screen protector's while we waited and did a perfect job! My iPhone was looking pretty scrappy, but when he was done it was like having a new phone again! I am very very pleased and would not hesitate to go back there again! Efrain M was our service guy and he was stellar! Thank you so much. He also gave us a great deals on the protectors and wallets! Again thank you!