Pho Hung has been going downhill in their food/service, so I've been searching for a replacement pho place. (I felt like a cheater for walking in...)
I really don't understand the low ratings for Pho Orchid. I had great service and great food. The pho was nice and hot when it arrived and the beansprouts were fresh. The soup was definitely more flavorful than the watered down stuff Pho Hung's been serving. I didn't think the meat was microwaved or old like others did. Springrolls were crispy and perfectly cooked, but I wish they gave me more sauce. They had orange slices in the water (which was a little strange), but it was a hot day so I didn't mind.
The food came quickly (under 10 minutes) and the waiter got me extra limes when I requested it. He came back to check on me once and got my my bill when I needed it. Pricing is similar to other pho places, but more expensive than Pho Hung. I don't mind though; enen the small is a huge portion.
Sure, this place is in the basement and the windows face the street, but it is definitely not a dump. Everything at least feels clean and the atmosphere is nice (didn't smell a whiff of cigarette smoke) They have their namesake orchids all around too.
I've been here twice now and I enjoyed it both times. It's not the best pho ever, but it does a good job.