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| - This is gonna be a long one, but it will be worth your time if u r planning to take it to this shop. I gave it 1 star cause 0 or minus stars is not optional.Stay away from this place as far away as you possibly can. See my photographs!
I truly believe that every day they pick up Mexicans standing by the Home Depot to paint their cars.
My first contact was with one of the two guys running the shop, I believe it was the manager, and he gave me an estimate of $500 to paint my hood, front bumper, and blend in the side panels. It is common sense to do the panels when you paint hood/bumper. They were not planning on removing the bumper to paint it. Again, common sense prevails, in order to get it done right is to remove the bumper so that the paint don't chip/crack from the edges. I told him to remove the bumper, and I was willing to pay extra just to get it done right, and they charged me little more, but I was good with that as long as they do the job right.
I left my car for about a week, and when I picked it up the bumper had smudges on it, and was cracking on the edges. They did not blend in the side panel, and you could tell the color did not match the hood, and bumper.
They never removed the bumper completely, they removed it partially by ripping it off the screw/clips, which caused additional damage to the plastic radiator core inside of the hood above the bumper, which is attached to the hood-prop-rod. They just left the plastic broken, and the attached hood-prop-rod completely detached from the radiator core. BELIEVE IT OR NOT THEY JUST SHOVED THE HOOD-PROP-ROD (not attached to anything) IN BETWEEN THE BUMPER, AND RADIATOR. To replace the part it cost me $450, not including labor.
When they removed the bumper they broke the holes for the screws/clips on the side of the bumper, which are now missing, and the bumper wasn't perfectly aligned with the side panels. They never attached the grill on top of the bumper, and just left with only the top part attached to the broken radiator core.
They didn't cover the carpet inside of the vehicle, and left paint on from stepping on it. I THOUGHT I WAS ON A HIDDEN CAMERA SHOW, and thought that this was a JOKE. I was just waiting for someone to come out and tell me that this was a joke.
I complained about it to the manager guy that gave me an estimate, and to another guy that's possibly the owner. I told them about the issue, and especially pointed out the damage, and told him that the side panels have not been blended in. Even though the owner wasn't present during the original estimate he told me we didn't think I wanted the panels done. I can't emphasize enough how many times I told them what I needed done, DONE RIGHT, plus it's common sense every professional shop will tell you that the side panels always need to be blended in, or otherwise the paint job will not look right.
He told me that its common for the radiator core and the hood-prop-rod to break because it's common on these cars, a 2014 vw Jetta. He blamed it on the manufacturer LOL.
OK, I GET IT, EVEN IF! You F...... broke it, NOT ME. It broke while it was in your possession. I felt like I was talking to 2 IDIOTS. U should know this as someone that claims is running a professional paint shop.
AGAIN, I didn't make a scene because they offered to fix it, but told me that I would have to pay additional $200 for the side panels cause they never included it in the estimate. LIE! I just wanted to get it done, and left the vehicle for another week. I just wanted to get it over with, and never return to this place again.
The owner guy told me this time he will paint it, and get it don't right. I picked it up the next week, AND GUESS WHAT? Few days later a piece of paint from the hood came off. I wasted so much time, money fixing the broken parts, and other small stuff that it would have been cheaper for me to just take it to a REAL PROFESSIONAL BODY SHOP TO GET IT DONE RIGHT. Lesson learned. If it's a cheap paint job it's most likely going to be a shitty job. Please check out the pictures I attached to see the damage they caused.
Now my bumper is barely hanging on to the front, and I had to use zip ties to keep it from falling off since all the hardware/screw/clips are missing.
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