This was the first place we've ever gone with our newborn when he was only 5days old. They have always been friendly, accommodating and helpful and especially with my little guy who is now 2.5yrs old. I'm not sure why the bad reviews on service. They were always quick and the food has always been consistent. I think we've only been here a handful of times when it wasn't packed. Meaning, be prepared to wait or go before the rush. The pork bone soup is the best. I'm not an expert but I've had a few from different places and I've found their's to be most flavourful. The spicy rice cake is also great. The large Kalbi could be a bit bigger portion, especially for $24.99. Although, it is quite tasty. The cutlets, bulgogi and japchae are standard from most Korean restaurants we've been to. The dumplings, I have to say, are pretty bad. Also not a fan of spicy pork bbq, a bit too fatty of a cut.