Food overall is decent and at par with other locations. However how can you screw up an order and then make a body language to say its such a cumbersome task to make it right.
A friend of mine ordered the Fresh Bowl and wanted only veggies. But as the food was being prepared the manager puts in chunks of veggie patties in the bowl. My friend noticed and pointed it out to the staff. The manager had the nerve to make a hand gestures in front of us like we weren't there. This is a perfect example of very bad customer. Fix it or we won't be back.
April 5, 2018 update: the parent company has responded back for follow up. Thank you for your care. It is much appreciated and shows you care about the customers. I love Harvey's (more than the other one with that yellow sign).