It's super sad that the food is really good but the service is terrible. Both myself and my significant other work in food and we've come here a few times only to be very uncomfortable with the service. The cashiers are incredibly rude and unhelpful. We had to wait for her to finish texting before she could take our order on a busy Saturday afternoon. The line was out the door and food was stacked up on the counter, but there was no one in sight to take orders at the counter OR serve food. When someone would come up to take orders, they would walk very slow and the whole vibe made us feel anxious and uncomfortable. There were only 4 people working on a Saturday afternoon but none of them seemed to care about falling behind or being busy. I'm not sure why they treat their customers this way. People are always visibly disappointed with the quality of service- even though interactions with cashiers and servers happen for a brief time.