While I was skeptical of Puccinis after some of the reviews, I went in a while ago and got the best cut and color ever from the one stylist Josh. I told him I needed a change and came out with an awesome style that I have received countless compliments on. I won't trust anyone but Josh with my hair now, and make sure I call ahead to see if he is in that day before heading into the salon. While the whole guitar playing manager seemed a bit odd, it was worth putting up with for the end result.