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  • Summary: they make unlimited garlic bread and Caesar salad feel very, very limited when they have only one server during a lunch rush - food quality was never a strength here, and looks like food QUANTITY has nosedived as well. Top Must-Get: a SCENE points card Top Regret: unlimited caesar salad I don't blame the server. I really don't. The manager that decided to staff one server during lunchtime? Insane. When four colleagues and myself got here for our lunch meeting, we were one of two tables. We got served pretty quickly, and the server kindly accommodated us when we asked to move to a bigger table, and took our order fairly quickly. But other folks started coming - and before you knew it, there were about 10 tables. Three of my colleagues ordered the unlimited caesar salad. They got their first set about 20 minutes in (a SALAD... I mean, in that time, I think it would've been faster to walk to Wal-mart, buy the ingredients, and make it ourselves at someone's house). Naturally, then, my spaghetti and meatball took even longer. The good news about salad is that it doesn't have to be served hot; my pasta, though, was lukewarm by the time it got to me, and the portion size was so small I'm pretty sure I swallowed more disappointment than I did food. Listen, the meatballs didn't taste BAD - but if I have to wait 25+ minutes for a meal, I'm going to have slightly higher expectations (AND I'll be hungrier). East Side's was never known for being super high quality - it is the QUANTITY that we hoped to focus on... but that didn't work out this time. I mean, the "unlimited" caesar salad for three people ended up being a total of four caesar salads. We left hungry and probably won't come back. However, East Side's does have a Scene Points deal this month (February 2017) - if you'd like a chance to be entered into a draw for a MILLION scene points, you should check it out. And maybe delivery is better? I'm not really sure.
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