I've been taking my dogs here for years, and I have referred multiple families here as well! They always offer me a same-day appointment when I call. They also have emailed me my pet's records on a moment's notice (such as the times I've gone to the groomer's and realized I forgot to bring their vaccination records). The staff is so friendly and sweet, and my dogs are totally comfortable with them, even when they've had to clip their nails and do other uncomfortable procedures! All vet offices are expensive, but here, I feel like I really get my money's worth. They are very clear with treatment plans and costs, and never make you feel guilty if you decide to decline a procedure or test. Finally, they have always called to check on my dog the next day after I bring him in to see if he's okay, or see if I have any questions! Excellent service here, I am so glad I found them.