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  • I preface this be saying that when I do a review I base it off my own experiences/observations. It has nothing to do with the race, religion, gender, identity, etc. of anyone who works there lest anyone think otherwise. It's right around the corner from me so occasionally I would grab a sandwich when I was looking for some quick reasonably priced eats. It's a Subway so you pretty much know what you're going to get in the terms of quality- not out of this world but not terrible. And in terms of quality never had any major issues. The reason I've stopped going is because of the staff particularly the presumed owner as he is the one who's I've interacted with the most. He is Charlotte's version of the Soup Nazi. Now to be clear no I haven't seen him kick anyone out of the store with him saying "No Sub for you". But there's a air of discomfort with his interactions with customers and can be prickly in terms of certain requests. For example- I observed a customer who purchased the six inch special request additional napkins. He didn't yell but he did make a point to tell the customer he was unhappy with the request. Basically his point being that she was buying the special she shouldn't be making requests for additional thing as he needed to protect his bottom line. I've not had any huge incidents but it's more just like in the Seinfeld episode as you proceed through the line there's a tension as you make sure you proceed through the line through the counter encountering staff that by and large isn't terribly friendly. Apparently from the other reviews others have also had less than friendly experiences. I finally decided its not worth going someplace where I have to be so concerned about the customer service for something that should be a simple no worry experience. So proceed with caution when entering this Subway. If you're looking for a quick sandwich in that area, the 7-11 sandwiches esp. the chicken salad are surprisingly decent. The nearby dive bars also turn out a good hot sandwich if you're willing to wait a little longer.
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