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  • Mastro's has changed and not in any way they should be proud of. Yes the premium prices remain and yes they do a fine steak, but the new focus seems centered around the up sell. I realize this is typical of most restaurants but Mastro's hadn't been most restaurants. Mastro's was a place to share or celebrate a moment; the place to have that special dining experience. Our recent meal 4 nights ago was the opposite. Our waiter was tactless and clueless. He asked if we wanted him to "drop a seafood tower for the table" and tried to talk one of the group out of their specific and preferred vodka drink to make a clumsy pitch for a different vodka pushed by management. Every course presentation was more about selling than serving. The service had previously been well timed and unobtrusive but on this occasion we were simply quick served in an attempt to cycle the table. We even had a birthday in the group, told the waiter who asked the name and specific spelling of the birthday guest only to do absolutely nothing with that information....no song, no cake,...nothing. Apparently a $700 tab for 6 doesn't merit such gestures. Truly a disappointment in all regards. If our experience represents the new Mastro's style, you would be wise to give some extra thought to where you chose to dine and celebrate. We certainly will.
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