My family actually quite likes this place. It's a good value for a decent portion size. I think sometimes, the meat is either a good amount, or quite little.. so I wish there was more portion control there. The smaller meat pieces tend to be really dry and tough.. But... everything else does taste great and I love the spicy little salsa they give you. It's tangy and spicy and just adds a level of freshness to the meal.
The staff here are really nice and quite patient for first timers who don't know what's what. They have adequate seating and most people here just eat and go.
For a chain restaurant, this is not bad :) I would recommend it if you're looking for a quick bite! The chicken dishes are great and the kabobs. I would not be likely to order the lamb again cause they were really small and over cooked pieces each time we ordered it. But the chicken gets a big thumbs up. I've yet to have a dry piece of chicken so maybe it's just my luck.