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  • I was being deployed for the military and canceled my membership so I thought. I come back and there's a $400+ charge on my credit report. I tried to talk to Justine the billing lady. She was very rude and not helpful at all. I'm seeing a lot of other complaints on here for the same thing. I am now contacting my lawyer to sue them for ruining my credit with this charge. I'm also going to contact the corporate office about the service there and my issue. Edit: I went in and canceled my membership in March of 2016. I was deployed so I couldn't of received such phone calls since I did not have a phone at that time. Hence the phone number change almost 2 years later. The day I came in to cancel my membership I brought a copy of my orders. I'm sorry your employee lost it. As you can see with other post on here, everyone hates this gym due to poor customer service and it being a rundown gym. Justine did not try to satisfy the issue, she instead gave me attitude and it took me over a week to actually get ahold of her since she would not return my phone calls.
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