balconies are not available to the public yet they do not advertise that they are closed! please take off pictures of the balcony if it is not in service rather than assuming your guests know it is not in service because you don't list "balcony" on the website, yet there are still photos of the "balcony" up. Very misleading. I would have added 0 of one star but they were able to refund for the inconvenience and the room was beautiful for the 5 minutes I was in it, too bad my birthday was still ruined . :(