ROCKED! My stylist, Kelly D. was awesome! She rocked my hair and the day before my wedding, making me a princess. After the first color round I said "it isn't quiet as light as I would have liked it to be" and BHAM we were doing it again She made sure she didn't go over the already blonde highlights and did whatever it took to make me happy. NOW THAT IS CUSTOMER SERVICE! Kelly D is my new best friend! Thanks! Worth EVERY penny!