I can't give 5 stars to a spa that trys to sell me crap during my massage. Yep I felt it was totally tacky! I'm preggo so I got the Mellow Momma prenatal massage and while it felt nice and I was close to relaxed I just couldn't get over the sales pitch. Plus everything felt so rushed, it was weird.
I didn't check out the hot and cold rooms b/c of the preggo thing but they did look nice, one MAJOR complain was their system for getting you for your appointments. They literally shout out names in the meditation/relaxation areas. And if they don't find their person quickly they come around and ask you if you are the person they are looking for. Not easy to relax when people are bugging you. I expected more!