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  • So disappointed in today's visit. The food was excellent as always: but the service was the worst I've ever had at any Lolos establishment. (I've been to three) First, I watched the hostess sit 2 different groups of her friends that came in after me and two elderly couples that checked in prior. Kind of disheartening when you're looking at a 45 minute wait. Second, we waited 30 minutes for our food. I didn't mind, I know good food takes time. The problem I had was that the entree that arrived was not as I expected it to be. WTF is chef's choice??? The explanation I was given, was "We serve whatever is available. Unless you specify that you want what is on the menu." Shady as hell!!! Me and my very special guest ate and enjoyed our Chef's Choice... It's just disappointing that this great food is partnered with such poor service. I have always taken visiting friends and family to Lolos, and recommended it to my coworkers and their families: but I will have to rethink that now. We will definitely not be back to the downtown location.
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