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  • It was our pleasure to have Johnny come to our home to repair our refrigerator. Johnny works for E&J Appliance Service, Tempe, AZ. (480) 345-8884. He worked quickly and competently, knowing the location of every nut and screw he had to remove to access our cooling coils (inside & external both), to unclog our defrost drain tube. PROBLEM WAS: every time our fridge defrosted itself, we had a flood on the fridge floor (inside). Johnny explained everything as he did it. He showed me where the back panel access panel was so that I may clean the external coils at the rear/bottom of our fridge/freezer & unclog the lower tubes myself next time. Johnny insisted he vacuum the floor under the refrigerator before he wheeled it back in place when I said I was going to do it. I chose E&J from online reviews because E&J had the best said of them, especially telephone appointment lady Brenda's helping a man fix his own appliance problem over the phone. Johnny was clean, well groomed, neatly dressed in a uniform with his name on it, and when I told him he didn't have to put those socks on over his shoes before he came inside, he said it was required of him. I don't think I've ever had a better individual come to my home to do work. He was here for an hour, and I was surprised at how reasonable his charge was. PS Johnny had a very pleasant, cheerful personality.
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