I had been wanting to try this place since I heard a few coworkers rave about it. Met my friend there and we had no idea how to order or what to order. We stood at the line for probably 5 mins before even being acknowledged. We clearly had never been there before by the questions we were asking, and when someone did finally ask us "what are you having," it was cold and almost like he was mad we were there. I had no clue as to what to order so I ordered the carbonara pasta. The alfredo tasted no better or worse than jarred alfredo in the grocery store. As he mixed my pasta he was careless and all of the add ins went flying and landed in other slots of toppings. He remained unfriendly and unwelcoming. The pepperoni breadstick was tasty and warm because it just came out of the oven. I honesty would not return based on the poor customer service experience alone. One last thing that surprised me is I think he was the manager.