A Starbuck's fan for years, I was excited when this location opened around the corner from me. I wouldn't have to go 4-5 miles to get my Starbuck's fix. After numerous visits since it opened it's not a store I frequent.
Pros: Great tasting coffee, never had a problem with any drink.
Cons:
Store layout - Few places to sit. As soon as you go in you're hit with tables and chairs to maneuvner around. Patio is in the sun all day without much shade. To me it says, get in, get out, we don't want you to stay.
Parking - In one word !CRAZY! The lot is layed out wrong for the drive thru which constantly backs up into the parking lot blocking in parked cars. Other available parking, if you can find it, is shared with 5 restaurants.
Staff - although polite with customers they don't seem to be a coheisive group. You seldom see laughter or even smiles bewteen them.
This store is not big enough and in the wrong location. SE Gilbert needs a stand alone store that is bigger with a functional drive thru. I honestly don't think Starbuck's did their due-diligence when they chose this particular corner. So, back I go 4-5 miles to the other two locations I love.