I've been here a few times over the past 10 years, and while I will admit it's not bad at all, I think this place suffers from a lot of over hype thanks to Oprah mentioning it years ago.
The toppings are fresh and good quality. Many different options to get your perfect pie. But I've waited over an hour in line on a weeknight to eat here, plus another 30+ minutes for cook time, and the only word that kept popping into my head was "underwhelmed." How in the world is this considered one of the top pizzas in the country? The crust, while nice and thin, is also flavorless and was on the well-done side every time I've eaten here. I dig a wood-fired pizza as much as anyone, but THIS wood-fired crust left me thinking "meh." It was just ok.
The atmosphere is nice, I like that it's housed in a historic repurposed building downtown. But truth be told, it's all just a little on this side of pretentious. It's good pizza, but to call it one of the best America has to offer? Not by a long shot.