I also went there. I paid $195 for micro braids that we agreed to Human hair. I even offered to by my own hair and she was like no no we have human. I looked around the shop and yes on the shelf some is human or at least thats wjat the package says. Do t you know they dishonestly and sneakily used a human/ synthetic blend. It was 2 days before my vacation when it became matted dry and stiff. I couldn't even get a comb through it. I was pissed. I called and she assured me it was human but I was on my way out of town by then. As soon as I got back from vacation ( to scared to swim or get it wet) I went to them. The owner tried to say that it was human, but when I remembered the color of the pack they used I found it and it was NOT human. She then was caught in her lie and asked me to leave after I demanded a refund or a redo. I had to call police to intervene. I assured her she would have a civil suit and everyone I know will picket her shop. The police had her agree to a redo. Then she called me later and said she would pay me back the money for the hair ..get this a whopping $35. Absolutely not. So now you're retracting your statememt in front of the police and telling me that I paid $195 for 2 packs of 17 dollar hair. Even more pissed. I really don't want them to touch my head again.I hate court but I will go if I have to. They picked the wrong one that day!!! I took pictures of licenses and all. By these comments this is not a first for them !!! They need to be reported!!