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  • The jewelers at Orr's did a fantastic job fixing my wedding ring when i lost a stone. The ring was initially bought at Zale's, and when I lost a diamond, I initially took it to the Monroeville Zale's. The store refused to honor the warranty that I had purchased. They wanted to send my ring out for a minimum of 6 weeks for an estimate and repair. After getting the runaround from Zale's, I decided to take my ring to a real jeweler. For a reasonable price, Orr's checked and cleaned both my Christopher Designs engagement ring and my Zale's wedding ring and replaced the missing diamond in my wedding ring. More importantly, when I had a death in my family, they RUSHED my repair so that I could have them for my trip out of town. THAT IS CUSTOMER SERVICE! I am a fan and my fine jewelry will now only be taken to Orr's. Both rings look brand new!
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