The technician that came to my house to install had never installed a windshield on a Lexus before. He was always on the phone asking someone else for help. In the end he got it installed but the whole time it was obvious he did not know what to do next. Another technician eventually showed up to assist. They did not have the clips they needed to reinstall the plastic cover over the windshield wipers so he just left it loose and told me to call someone to come back out and finish it. I completed the survey and pointed out that he did not finish. They said they would send someone back but it's been over a month now and still not complete. Choose someone other than Safelite.