This is both a good and bad review. Over all we loved the pizza, not the service. Read more if you like for further detail.
I went here last night hoping to find better than Papa John's and as far away from Northside Nathan's Detroit Pizza as humanly possible. I've got to say, I really like pizza at Metro. Although I live in Las Vegas now, I am originally from Rhode Island. My all-time favorite pizza has always been A-1 Pizza in Newport, RI. I guess some of my friends would say I'm difficult when it comes to eating out with me. It's just I expect a lot when I'm dining out. Something more than I would make for myself at home and service to match. If that makes me "difficult" then so be it.
I've always been a fan of huge toppings and mondo amounts of cheese so I ordered the Metro Pizza with extra cheese on top and added zucchini and spinach. I'm also a big eater so I figured I'd order a side of hot wings as well. While they came to the table temperature hot and looking great, I didn't care for the sauce. It was vinegary and not spicy hot at all. I'd asked them to make them as hot as possible. I guess they just don't have the means to make them any hotter than you'd get with a standard hot sauce from a bottle. They were maybe just a little under cooked as well. Everyone likes a crispy wing right? Requests them extra crispy and you may find them passable.
My partner ordered a small Stockyard stuffed pizza and it looked amazing and he stated that he'd enjoyed it very much. Noting that the sweet Italian sausage was plentiful and yummy. All in all, I'd have to say it was a good night for food at Metro. I will be back to try more of their delicious pizza to be sure.
Okay, now the bad... The service was poor. Just to give an example and not dwell on it too much I'll just tell you a few points they stick out 23hrs latter. We sat with empty glasses for 20min till I asked for assistance from a second passing water. No suggestions were offered and when asked about the different crust options it looked to us like she's grown tired of that same question from every dang customer and offered very little help or sympathy for two proclaimed "first timers'. No suggestions were given or up-selling suggested for that matter.
No one ever smiled and when our pizza was ready to be brought to the table it looked as if our waitress was debating with the other water who helped us as to who wanted to bring the pizza to out table (the second water was nominated). We shared the last napkin at the end of the meal just not wanted to bother with her again.
The friendliest conversation we had with our waitress was the 10 second attempt at influencing her tip upon laying the bill on our table. I thought the prices were maybe a little high for what we got, but they do have a special going on that attempts to those on a budget. Mon-Thu 2:30-4:30pm is HALF OFF all pizza! I'm liking that and at that price I'm still giving them 4 stars with horrible waitressing being my only real complaint.