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  • I really dislike this location because of the customer service but because I was in the area and needed to buy a birthday present I stopped by. Their shelves are never stocked and they're consistently out of products advertised. I wanted a NYX lip gift set but of course there weren't any left on the shelf. I searched for an associate to help but no one was to be found. I settled on another gift set. Then I picked out two OPI nail polishes, advertised at 2 for $16 with a free infinity scarf. When I got to the register I decided to ask about the NYX gift set I originally wanted. They basically did not want to be bothered. The girls behind the register looked at each other and said, "yeah, no we're all out." Then I asked for the scarf and the response was another, "we don't have those anymore. The free gifts always go fast." I tried to look for their $3.50 off coupon in my email and couldn't find it. I know they usually have an extra copy behind the register but she wouldn't help me. I didn't end up buying anything because I was so frustrated. I went to Beauty Brands down the street instead to buy the gifts. Their shelves are always full, they have the products as advertised, they take all coupons (even competitors), and they have wonderful customer service. So over Ulta! I'll take my business elsewhere...
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