I cannot even believe that this place does not have five stars from everyone. They are absolutely amazing! Without these doctors my cat would have died months ago. They saved her life and I have had several months with her that I'd never thought I would have. They always answer the phone and are eager to help. I have emailed the oncologist I have been dealing with several times and she is always very quick to respond. They are very sensitive to my feelings and emotions during very difficult times with my cat. They gave me multiple treatment options and we discussed the pros and cons of each of those options before I made a decision. I very very highly recommend these vets to anyone with special needs for their pet.