This location seems to be the only one people go to, even though there are multiple locations. This is why I hardly go to this location. even though you "Sign In" they apparently dont go by your appointment time nor what the screen says, I even heard a staff member say "Dont follow the screen up there, its never right and we dont go by it" I dont get how a they are always soo far behind, even when you have an appt. I was called like and hour late (late for going back to work too) then after they took my tests, the guy seemed like he didnt know where anything was nor what he was doing. makes you wonder how much effient the staff is or well trained, I have been to another location and they seemed to be on top of their game here, Quest needs to reevaluate their locations and check in processes. I would go else where if I were you because you will sit here and wait.