I'll keep this short and simple. Why I recommend German Auto:
1) The BMW dealership said I had two oil leaks and charged me $800. Upon further inspection at German Auto, they found ONE oil leak and charged me a considerably lesser amount.
2) Rob is super friendly, helpful and trustworthy. He kept me informed about my car the entire time and was completely transparent about the work that it needed, almost going into too much detail and telling me things that I probably didn't need to know! :) Oh, and he remembered my name. I've been going to the same service adviser at BMW for 3 years and he still doesn't know my name. And whenever we chat, he tries to sell me crap I don't need. I don't trust him at all.
3) They washed my car AND cleaned the insides AND vacuumed my floor mats (well overdue. Gross, I know).
4) When I checked out with the cashier, I got a free mug!! Wahoo!
OK, so maybe I'm easily impressed but in all honesty, if you want to save a few hundred bucks and know what it feels like to trust your technician, then take your car to German Auto.