I've been going to this practice for a couple years now and it progressively gets worst.
I went in to get some blood work done, when it was time to return for my results they told me the canceled it on the way to the lab without any explanation. Now this is 2 paid doctors visits and blood work through my insurance and they told me I would have to do the process over again. Of course I'm extremely frustrated at this time but I continue with it. After my results came they gave them to me and that was that. I then called back to ask if there were a prescription I could get for what it was that I had and was told again I needed to come in when we already know what it is I need a prescription for. When I tried to explain that to the receptionist she got frustrated and hung up on me.
To say the least in my opinion they don't deserve a single dime from my insurance for wasting my time and practicing bad business.