The salon is filed under "cheap and cheerful"/"no frills" as it pertains to layout/amenities and services over and above your cut/colour. I only go to Hannah the owner, but can be over booked on weekends. If you need an overall colour, cut and style - it's a great price with a loyalty card. She also does balyage on Asian hair and other services; I haven't had a full balyage done before but have had other salon's work re-toned and brought up the hair line. If you're on a mission for ashy hair, you may end up overtoned but it will correct after a couple washes. Cut with wash and style is about $35-50 vs. $90 at an uptown fancy salon.