This is an update of the negative review I posted about Cool Air Now AC Repair (CANACR) on September 9, 2015, here on Yelp.
On Friday, September 11, 2015, a Mr. Tim Naas of CANACR called me. He said that he had become aware of my dissatisfaction, and that CANACR wanted all of their customers to be 100% satisfied with their employees' work. Therefore, he said that since I was not 100% satisfied, he would send me a full refund of the $200 I paid CANACR. When I returned Friday from a temporary duty assignment in San Diego, I had a 100% CUSTOMER SATISFACTION check in the amount of $200 from CANACR.
Thank you Mr. Naas and Cool Air Now AC Repair for doing the right thing.