I used to love this place. In 2016, the service is terrible. Too many better places nearby. RB needs to clean house on their management. The chain as a whole is good; just skip this particular one.
One of my worst experiences was going there after a discovery place IMAX film, where they served the food on paper plates w/ plastic forks and knives because they did not want to run the dishwasher. This was fairly early 6 pm SUN.