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  • So I was excited to return to Smash Kitchen because I had the best experience there the first few times that I went. I even considered Smash as one of my all time favourite places to visit. Then I had to ask myself What The Fudge Is going on? We came with a Birthday Party. I kinda felt like our server was no where to be found at times, because we wanted to ask questions and order drinks multiple times but she wasn't around. Also we had a free appetizer saved on our Yelp App, we showed our server and she said there was a new promo of 10% off the bill. She mentioned that she would check with the manager if they would honour the free app that we had saved. She never did get back to us about it until we asked her again. She finally asked about it and told us the manager said no but offered the 10% discount. At the end of the night she did not do separate bills for us, and she "forgot" the 10% discount. Worst of all she made things so complicated at the end. There was someone who used their 10% discount on their phone for the bill, but for some reason she required 2 phones to apply the 10% to the bill. I understand we were two tables but we were one party. We had the free appetizer promo on our phone and not the 10% discount but she insisted that someone else show her the 10% discount coupon. I may give this place another chance in the future just because of my first experience, but it may take a while. Cooling off period. Jimstar Out!!
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