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  • This Spa reminds me of a place you would find in some tacky strip mall. But it's not. It actually is in the Bayview Village mall which has the appearance of being high-class. The spa is split into two levels. The main level is all about cosmetics and I am going to agree with another Yelper - the sales staff manning the cosmetic counter look unapproachable; think women with neon-pink rollers, filing their nails and blowing big bubbles from their chewing gum. Okay, a slight exaggeration but I am trying to paint a picture here. The lower level is the actual spa and the reception area looks like my dentist's waiting room. Old chairs, magazines dating back to the 1900's, and various brochures telling you the benefits of laser hair removal. I used to go to this spa out of close proximity to my home - 10 minutes walking distance and only for waxing (if I am too lazy to do it myself). I would never get a facial here and I might be willing to bend by getting a pedicure, but I just don't trust this spa. (And with the creation of those waxing strips that you buy at Shoppers, I have no reason to go this spa anymore...) Ambiance. The rooms are small and out-dated. This spa is the antithesis of modern. The rooms I have been too for my waxing are medical beds with the signature thin paper that you roll and cut for the next customer. As I lie for my procedure, I mean treatment, I look at tacky cosmetic posters taped to the wall. For one of my waxing treatments, I am ordered to strip and lie down. Yes Ma'am! I think this spa needs a complete overhaul, from its décor to attitude. I mean I get the spa's where it looks old, but the treatments are amazing and patrons go back time and time again. I can't even say the treatments are great here. Every time I have been to this spa, I get a different miserable looking staff member so for me there is no continuity or benchmark of service and quality.
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