The literal worst, and I feel like this is known among people who live in the area. The staff and nurses are terrible at communicating. They're either super pushy or ultra apathetic and really help to make your experience awful. I am basing this on a recent stint in Emergency, but I had the same experience when I was admitted here for minor surgery in late 2007. In particular, I found the nurses to be quite absent-minded, simply forgetting to do things like check on me or hook up more saline to my IV. Wait times in Emergency are unbelievable, honestly. Go to North York General or Branson or something and do yourself a HUGE favor.