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  • Called at 11:30p.m. because my garage door would not close all the way. Misty was efficient, called me back promptly to confirm Mark would be out at 1:00. The one star is for Misty's efficiency. The reason my garage door wouldn't close is because a rolling table was left out about an inch too far earlier that morning, the garage door sensed it was there and would not close. I fully expected to pay the $65 trip fee, this had already been explained to me by Misty. Because Mark pushed the table back into place, they wanted to charge me $150. I thought Mark was joking. I am a repeat customer with Dynamic, I suggested they charge me the trip fee of $65. Mark made a call and "the boss" dropped the fee to $125. I told Mark he should have left the rolling table in place, this would have saved me $65. Come on, Dynamic, you let your greediness get in the way of building goodwill with a repeat customer. Next time I'll call another garage repair company.
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