My sister made appointments for myself and all of her bridesmaids (5 appointments total) the day before her wedding. Not only did they lose the appointments but the manicures were also poor. They filed my sisters nails into squares so she had to go home and file them into something normal. My own nail polish was applied very unevenly, and the girl only "massaged" one of my hands, kind of weird. Overall it was not relaxing or very enjoyable and we will not be going back.