I took my 126 lb Golden Retriever mix, Bo, for grooming and I told them Bo doesn't like to have his feet touched and he may need to be muzzled when his nails are clipped. He doesn't bite, but turns his head and gives a low growl to let you know he doesn't like what you are doing. When I picked Bo up, he looked absolutely beautiful and actually looked "well groomed" and smelled wonderful! This is the best grooming Bo has ever had! The girls didn't even have to muzzle Bo because they are so professional, excellent with dogs and you can see they REALLY love dogs and their jobs. Shannon and her staff get 10 stars and we will definitely be back. If you are reading the reviews to find a groomer, look no further - I promise you WILL NOT be disappointed with Dogs Day Out. If you have to leave a message, don't worry because your call will promptly be returned. I can't tell you how happy I am to have found Dogs Day Out!