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| - These guys are awesome!!!!!
I had a stolen iPhone 4, that was my daughters, returned to me after almost 7 months! Yes, it was found!
Problem was, that after 7 months, and multiple "password" changes, she couldn't remember what at password she had used on the phone.
Contacting Apple Care, and providing them with ample information to prove I was the honest owner (copy of Police report, emails, plus the Serial Number and IMEI number) they had the phone reset/restored.
Then, when trying to set it up again, it wouldn't allow our because the phone (serial number) was being recognized "in the cloud" and had be be deleted.
We couldn't get into the Apple ID for that particular phone anymore, so I figured I just had an expensive paper weight!
Visiting the Apple Store at Sherway, and showing them everything again, it only took about 15 minutes for them to delete it "from the cloud" and reset it as a usable phone again!
Kudos to Apple! You guys are amazing!
My daughters both have iPhones, Mom and Dad, Android's. I'm thinking I'm about to switch to Apple!
Thanks again!
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