Front tire of my Honda Shadow RS suddenly went flat on me as I was waiting for a light to change green a couple miles from the house. I called roadside assistance and they asked where I wanted the bike towed. Being new to AZ I said I didn't know and the operator helping me gave me D&Ds info. I called them and they quoted me a price that seemed reasonable. The man I spoke to was polite and patient on the phone and I told him I'd be showing up in a little bit. I hung up and checked yelp just to be on the safe side. I called the almost equally close by Honda motorcycle dealer to see what they'd quote me- almost double- and they were already trying to get me to pay for other services and upgrades without ever even seeing me or my bike! I directed the tow truck driver (another 5 star service) to D&Ds. Less than hour later, Mel had me sorted out, replaced the inner tube for a third of what the original quote was, and didn't try to pull any fast moves. Mel explained that he believed in honesty and professionalism and in being friendly. Seemed like a great guy with a thriving business built on real values. I'll give those guys my money twice on Sunday. They're a full service shop and he said real busy once the snowbirds arrive, so get your servicing done now. And then post your experience here to show your appreciation. Thanks!