The food was amazingly good! I called to place an order over the phone. I was put on hold for almost 5 mins. So I called back telling them how long they had me on hold, so the guy took my order. When I went to pick it up I paid with a card and didn't think I should have tipped the guy for being the food in a bag for me. So I signed the credit card slip and give it back to the young man. It seems like he was pissed I didn't tip him. Really? You had me on hold for almost 5 mins and I needed to call back. That's why for the 4 star reviews.